Towards human-like spoken dialogue systems

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چکیده

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Towards human-like spoken dialogue systems

The evaluation and development of spoken dialogue systems is a complex undertaking, and much effort is expended on making it manageable. Research and industry endeavours in the area often seek to compare versions of existing systems, or to compare component technologies, in order to find the best methods – where “best” is defined as most efficient. Sometimes, user satisfaction is used as an alt...

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Towards human-like behaviour in spoken dialog systems

We and others have found it fruitful to assume that users, when interacting with spoken dialogue systems, perceive the systems and their actions metaphorically. Common metaphors include the human metaphor and the interface metaphor (cf. Edlund, Heldner, & Gustafson, 2006). In the interface metaphor, the spoken dialogue system is perceived as a machine interface – often but not always a computer...

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Although it is now possible to build real-time spoken dialogue systems for a wide variety of applications, designing the dialogue strategy of such systems involves a number of nontrivial design choices. These choices can seriously impact system performance, and include choosing appropriate strategies for initiative (whether to accept relatively open-ended versus constrained user utterances) and...

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During the past decade there has been substantial improvements in natural language processing, speech recognition and text-to-speech conversion. Spoken dialogue is the missing component in between of these, making it possible to develop conversational interfaces to computers. In this paper I introduce the basics of spoken dialogue systems and present some applications using these techniques.

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ژورنال

عنوان ژورنال: Speech Communication

سال: 2008

ISSN: 0167-6393

DOI: 10.1016/j.specom.2008.04.002